What do customers think of Hippo Insurance?


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Written by
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Licensed Auto Insurance Agent
UPDATED: 2020-10-23T17:41:01.415Z
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A living room in a house with Hippo home insurance.

You know that if you have a home, you need home insurance. And, as one of the most common types of insurance, there is a wide range of homeowners insurance companies with different options available.

This includes newer companies with different business models than traditional home insurance companies. An example of that Hippo Insurance. What do customers think of Hippo’s stance in the market? Clearsurance has collected customer reviews of Hippo Insurance company to find that out. Let’s dig in.

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What is Hippo Insurance?

Hippo home insurance is different from traditional homeowners insurance companies in several important ways.

First, Hippo is a home insurance company that relies on technology, rather than utilizing agents. This allows Hippo to offer a quick quoting process and limit paperwork. Hippo’s website claims that you can get a quote in just 60 seconds online.

Hippo also provides coverage in standard homeowner policies for your appliances, protecting against things like mechanical breakdowns. The company frames this appliance coverage as insurance that is built for the way homeowners live today. With an increasing reliance on technology and ever-greater numbers of electronics in our homes, Hippo Insurance’s focus on protecting electronics and home office equipment might make it the right insurance for you.

Hippo home insurance products

Secondly, Hippo is different in that it works with insurance partners. Hippo’s home insurance products are underwritten by various licensed insurance companies. These partners are large insurers and reinsurance companies, highly rated by Clearsurance users.

Hippo Insurance also encourages the use of smart home devices that can provide warnings when something is going wrong in your home. These devices alert you before a system failure in your home occurs that could lead to a potential insurance claim and costly damage.

Hippo Insurance reviews

Hippo is a fairly young insurance company that was established in 2015 and began issuing policies in 2017. Although it still isn’t available in every state, customers are posting reviews on Clearsurance. The vast majority (71.4 percent) rate Hippo Insurance as “Excellent,” with five stars out of five. Another 10 percent rate them as “Great.” On the negative end of the spectrum, 16 percent rate the insurance as “Poor.”

Here are some samples of positive Hippo insurance reviews:

Hippo review Corey1983

The Hippo Insurance review above was written by user Corey1983 on Clearsurance.

Hippo review Daisil135

The Hippo Insurance review above was written by user Daisil135 on Clearsurance.

Hippo review ShaneW

The Hippo Insurance review above was written by user ShaneW on Clearsurance.

Hippo review Vaideesh

The Hippo Insurance review above was written by user Vaideesh on Clearsurance.

Read all Hippo Insurance reviews on Clearsurance.com.

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However, when there are claims issues, there are likely to be some unhappy customers. Although Hippo Insurance reviews are mainly positive, there are some customers who have expressed frustration with the company, particularly regarding Hippo Insurance claims.

Here are some examples of negative Hippo Insurance reviews:

Hippo review PaulNaleid

The Hippo Insurance review above was written by user PaulNaleid on Clearsurance.

Hippo review Ihatehippo

The Hippo Insurance review above was written by user Ihatehippo on Clearsurance.

Read all Hippo Insurance reviews on Clearsurance.com.

Hippo Insurance has offerings and low rates that appeal to today’s homeowners. Their focus on electronics and home office equipment, offering coverage for these items in basic homeowners policies, is unusual and reflects a different approach and mindset in covering customers.

If you’re in the market for homeowners insurance, check and see if Hippo Insurance is available in your state if you think it’s the right coverage for you.

If Hippo isn’t available in your state, or you just want to explore other home insurance company options, visit the Clearsurance home insurance rankings page for a list of the top homeowners insurance companies in your area that you can get quotes from.

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Image source: Photographee.eu/shutterstock.com

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