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How do customers rate State Farm Insurance?

are likely to renew their policy
are likely to renew their policy
are likely to renew their policy

State Farm Insurance ratings and coverages

Is State Farm Insurance good? As one of the most popular providers in the country, State Farm boasts strong financial ratings and positive customer reviews.

State Farm homeowners insurance reviews rank it in the top ten for claims satisfaction. Coverage is also available in all 50 states, which is important to Florida and California homeowners.

State Farm auto insurance reviews praise it's low rates and long list of discounts. For instance, State Farm discount insurance with the Drive Safe & Save program saves drivers up to 30%.

However, the State Farm insurance customer rating index tier will impact how much you pay — the lower your rating, the higher your rates.

Scroll down to explore the State Farm customer rating index meaning and compare rates for different driver and homeowner profiles.

State Farm Credit Ratings

Is State Farm Insurance a good company? State Farm Insurance boasts robust financial strength, consistently reflected in its high A.M. Best ratings. As of the latest evaluations, the State Farm A.M. Best rating is A++ (Superior), signifying its exceptional ability to meet ongoing insurance obligations.

State Farm is the largest insurance provider in the country, reporting a net worth of over $150 billion and net income exceeding $1 billion. This financial prowess ensures policyholders can rely on State Farm for long-term security and dependable coverage.

State Farm Customer Reviews

How is State Farm auto insurance with its policyholders? According to the latest J.D. Power survey, State Farm ranks above average in customer satisfaction.

Online reviews for State Farm Insurance, however, are varied. Some praise the company for its responsive and helpful agents, while others criticize delays in claims processing and communication issues.

Despite these mixed reviews, State Farm auto insurance ratings maintain a strong reputation overall. Customers appreciate personalized service and the extensive network of local agents.

Call the State Farm 1-800 number to reach customer service at 1-800-782-8332.

State Farm Claims Reviews

Reviews on State Farm insurance claims are mostly positive. It ranks with the top ten companies for home and auto claims satisfaction.

However, customers report increasing repair costs and longer wait times as the biggest complaints. According to State Farm car insurance reviews, repairs are taking up to a month or more, and State Farm home insurance reviews report these long repair times are costing owners with higher deductibles.

State Farm Mobile Reviews

State Farm's website is a great place to learn more about their offerings, make a payment, submit a claim, receive roadside assistance, or request support.

State Farm has created four mobile apps to make insurance easier.

  • State Farm Mobile allows you to have direct access to everything State Farm has to offer. You can register your account, view your insurance card, submit a claim, access your State Farm Bank account, locate an agent and more straight through your phone.
  • State Farm's Car Capture app allows users to take a photo of a car they are interested in buying and then they are provided with information such as where to buy, features available, insurance quotes, and more.
  • Steer Clear mobile app allows for drivers under the age of 25 to reinforce safe driving habits. Through this app, State Farm users are able to receive safe driver discounts, learn safe driving behaviors, and find insurance agents.
  • Drive Safe & Save mobile app allows State Farm users in certain states to sync their Bluetooth eligible device to collect information in regards to driving patterns. This information is then used to calculate discounts on your State Farm insurance rates.

In addition to their wide variety of insurance services, State Farm also provides banking and financial services.

State Farm Drive Safe and Save Reviews

State Farm Drive Safe and Save is a driver tracking program that monitors your driving habits to potentially offer you a discount for being a safe driver. It tracks accelerating and braking, your mileage, your speed, and what time of day you drive. State Farm auto reviews state you can save up to 30% on your car insurance with State Farm.

If you're a safe driver, Drive Safe and Save may be worth it to save you money on car insurance. The app puts you in control of your discount and saves you money just for signing up. It connects with the Bluetooth beacon and automatically records trips. It helps you drive better, and smarter because it limits things like excessive speed, hard stops, driving at night, or driving while fatigued and impaired.

Drive Safe and Save won't directly raise your rates based on our driving habits, but since one of the things the program monitors is the number of miles you drive, your rates could increase if you had the low mileage discount on your policy and the program tracks that you've driven more miles than estimated. In this case, you wouldn't be eligible for the low-mileage discount any longer and your rates could go up because of that.

Learn more about the program in the Clearsurance State Farm Drive Safe and Save review.

Comparing Car Insurance Rates From State Farm

How much is State Farm auto insurance? Car insurance rates vary greatly based on many of your unique characteristics including age, marital status, credit score, where you live, and the company you choose.

In the graph below, you can see the average cost of State Farm car insurance compared to the national average cost of car insurance. The graph is split into four categories: teen driver, single adult, married couple, and senior driver.

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The average State Farm car insurance rates for teen drivers and senior drivers are lower than the national average cost of car insurance, but the average State Farm rates for single adult drivers and married couples are higher than the national average.

Please note that these are average car insurance rates based on specific profiles. Your State Farm auto insurance policy could cost more or less based on your profile and location.

Comparing State Farm Homeowners Insurance Costs

Much like car insurance, homeowners insurance also varies based on a number of factors specific to you including the location of your home, your home's condition and age, the size and type of home, the crime rate in your area, your insurance claims history, and your credit score.

In the graph below, you can see the average cost of State Farm homeowners insurance compared to the national average of homeowners insurance. The graph is split into two categories: a home worth $200,000 and a home worth $400,000.

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The average State Farm homeowners insurance rates for both home profiles are both lower than the national average of homeowners insurance.

Please note that these are average homeowners insurance rates based on specific profiles and your rate could be higher or lower based on your unique characteristics that affect homeowners insurance rates.

State Farm Car Insurance Discounts

Does State Farm give an AARP discount? Can you get a good student discount from State Farm? What about a multi-car discount from State Farm?

In order to keep rates on coverages low, State Farm customers may qualify for one or more car insurance discounts. These discounts are based off of being a safe driver, driving a safe vehicle, or being a loyal State Farm customer.

By taking advantage of these discounts you may qualify for cheap State Farm insurance. Keep reading to learn how to get a good student discount from State Farm and more.

Note: Discounts vary by state. Talk to your insurance agent to see what discount from State Farm you may be eligible for when you get an insurance quote.

Safe Driver Discounts

  • Accident-Free Discount: Available to policyholders who have been insured by State Farm for 3 consecutive years without a chargeable accident.
  • Defensive Driving Course Discount: Taking a driver safety course, in certain states, may qualify you for auto insurance discounts with State Farm.
  • Student Away at School Discount: Available to State Farm policyholders who have a student under the age of 25, that lives at school and only uses the vehicle during school vacations and holidays.
  • Good Driving Discount: New State Farm policyholders may receive this discount if they have been without an accident for 3 consecutive years.
  • Driver Training Discount: A discount is available to State Farm drivers under the age of 21 who have completed a driver’s education course.
  • Good Student Discount: State Farm good student discounts save up to 25% if young drivers have good grades. Drivers are eligible up until the age of 25.

Safe Vehicle Discounts

  • Vehicle Safety Discount: For vehicles made in 1994 or later, State Farm may discount up to 40 percent for medical-related coverage.
  • Passive Restraint Discount: Vehicles insured by State Farm that were made after 1993 and include a factory-installed airbag or similar passive restraint device are eligible for a 40 percent medical-related coverage discount.
  • Anti-Theft Discount: Vehicles equipped with anti-theft technology and alarms are eligible for discounts with State Farm.

Loyalty Discounts

  • Multiple Auto Discount: Up to 20 percent discounts are available if two or more vehicles in your household are insured by State Farm.
  • Multiple Line Discount: Up to 17 percent discount if you combine auto insurance with homeowners, renters, condo, or life insurance for a State Farm bundle.

State Farm Home Insurance Discounts

Find out if you qualify for savings from this State Farm homeowners discounts list:

  • Multiple Line Discount: A multi-line discount from State Farm only applies if you bundle home, auto, renters, condo, or life insurance policies.
  • Home Alert Protection Discount: You may qualify for this State Farm discount if your home is equipped with fire, smoke, or burglar alarms or any other home monitoring system.
  • Roofing Discounts: If your home has certain impact-resistant roofing products, you may qualify for a discount.

What coverages does State Farm Insurance offer?

State Farm offers some specialty coverages in the form of different types of car insurance that you can add to a State Farm car insurance policy.

Car Rental and Travel Expenses Coverage: This coverage is an optional car insurance coverage that can be added to your State Farm car insurance policy. It includes rental car reimbursement to help with the expenses of a rental car while your car needs repairs. You may be entitled to a State Farm car rental discount if you use Hertz or Enterprise. It also includes travel expense coverage to help pay for meals, lodging, and transportation if you're in a car accident that is more than 50 miles away from your home.

Emergency Road Service Coverage: State Farm offers emergency road service coverage to help you if your car breaks down. It helps you with service at the breakdown site, towing to the nearest repair shop if your car isn't driveable, delivery of gas and other fluid and locksmith service.

Rideshare Driver Coverage: State Farm offers rideshare insurance for people who drive for a rideshare company like Lyft or Uber and have a State Farm car insurance policy.

Below is a list of other State Farm coverages.

The Bottom Line on State Farm Insurance

State Farm is the best insurance in terms of rates and coverage options, but costs and availability will vary by state. Fortunately, State Farm has a network of local agents who work with customers to find the right policy.

The State Farm comprehensive rating group is how the company assesses policyholder risk. If your index rating is high, you will have cheaper rates. If you have a low rating, enter your ZIP code to find more affordable insurance in your area.

Frequently Asked Questions

Is State Farm a good car insurance company?

State Farm is the most popular insurance provider in the U.S. It has a a Superior A++ financial rating from A.M. Best and is among the top five companies for claims and customer satisfaction.

How much does State Farm Insurance cost?

Drivers in most states can get cheap State Farm car insurance for $50/mo for minimum coverage and $130/mo for full coverage.

What is considered low mileage for State Farm?

State Farm offers a low-mileage discount to policyholders who don't drive many miles. State Farm considers low mileage as less than 7,500 miles for personal use a year.

How much is the State Farm low-mileage discount?

State Farm discounts vary based on driving history and the vehicle make and model. Low-mileage drivers can save up to 30% if they sign up for Drive Safe & Save.

Does State Farm give seniors a discount?

There is no State Farm AARP discount. But while it doesn't offer a specific senior discount, senior drivers may want to consider getting a quote from State Farm. State Farm rates for senior drivers are often considered affordable compared to other companies. It's important to remember that the best way to find out what discounts you may qualify for is to talk to an agent.

How do I get a State Farm home security discount?

State Farm offers a Home Alert Protection Discount on homeowners insurance. If your home has fire, smoke, burglar alarms or any other home monitoring and alert systems, you could qualify for this discount from State Farm.

What is the customer rating index with State Farm?

The State Farm customer rating index is how the provider determines the risk class of its policyholders. The higher your risk, the lower your rating, and the more expensive your rates.

What is a good customer rating index State Farm?

The State Farm elite tier is the highest customer rating of 1600 or higher. It's reserved for low-risk drivers with no accidents or claims on their records. Your rating will be listed on your policy as "State Farm Customer Rating Index Tier Elite 1796." The number will vary based on your personal rating.

Does State Farm provide SR-22 insurance?

State Farm does file SR-22 car insurance. Once it's filed, your insurance customer rating index will drop, and you'll see your monthly rates increase.

What states does State Farm Insurance do business in?

State Farm Insurance sells car, homeowners, renters, motorcycle and life insurance in 50 states and Washington, D.C.. See the state State Farm Insurance sells in below and click the link to see how State Farm Insurance compares to the other top companies in that state.

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