Liberty Mutual renters insurance: What are Liberty Mutual policyholders saying?


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UPDATED: 2021-06-18T19:04:45.345Z
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The Liberty Mutual logo with the statue of liberty in front of an apartment

Most homeowners have homeowners insurance but only 41 percent of renters have renters insurance. As a renter, you may think your landlord takes care of your insurance needs. While your landlord's insurance will cover the building you're renting and any appliances they furnished, you'll need renters insurance to cover your own personal belongings and any liability issues.

Renters insurance is typically considered to be very affordable, costing less than $200 a year on average. Liberty Mutual is one of the many companies that offer renters insurance at an affordable price.

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What should you know about Liberty Mutual Insurance?

Liberty Mutual offers many different lines of insurance like the basics of car, homeowners, or renters, but also specialty coverage like boat or flood insurance. A standard renters insurance policy with Liberty Mutual includes personal property coverage, liability, additional living expenses if you can't live in your apartment after it's damaged and medical payments.

Plus, Liberty Mutual renters insurance policies are customizable so you can add extra coverage based on your needs. Some of the optional add-on coverages include protection for your computer and smartphone, “Blanket Jewelry” coverage if you have expensive jewelry like wedding and engagement rings, identity theft, earthquake coverage, and other types of coverages. You can find a full list of optional coverages on Liberty Mutual's website.

What discounts are available?

Liberty Mutual's service is highly favored because of their main selling point and that is the customers will only pay for what they need. However, it is less popular as a renters insurance company. The variety of discounts they offer does extend beyond those with an auto policy, though.

Here are the discounts you can use to see lower prices on your renter's insurance plan:

  • Homeowner Discount: If you own a home but are renting a property somewhere else, this discount can help reduce your premiums.
  • Military Discount: Active duty service members, veterans, and those who are in the reserves can all benefit from this discount for their military service.
  • Early Shopper Discount: If you are looking to switch insurance providers and you get your quote and make your first policy payment before your current policy expires, you could get this discount.
  • Good Student Discount: This is available for those with a GPA of B or better to help bring their prices down.
  • Multi-Policy Discount: Like many other companies, you are eligible for discounts if you use Liberty Mutual's service for more than one policy (such as renters and auto)
  • Preferred Payment Discount: Discounts like this one are common amongst a variety of insurance companies and the savings will apply when you set your premiums to come out of your bank via automatic payment.
  • Pay In Full Discount: If you choose to pay for your Liberty Mutual policy in one lump sum, you will pay less for that policy.
  • Online Policy Discount: If you purchase your renters or auto policy on Liberty Mutual's website, the company will automatically apply discounts to those policies.
  • Paperless Policy Discount: You can save the trees and save some green with discounts like this one. If you receive all your bills digitally, you can see reduced renters insurance costs.

What are Clearsurance users saying about Liberty Mutual's renters insurance?

As of December, 2020, Liberty Mutual Insurance Company has a renters insurance Clearsurance score of 4.04 out of 5. (For the most up-to-date rankings, visit our renters insurance rankings).

If you need to file a claim, you want peace of mind that the process will be as stress-free as possible. If your personal possessions are damaged by a covered peril, you want to be able to rely on your insurance company when you need it most. Less than 3 percent of Clearsurance users reviewing their Liberty Mutual renters insurance experience discussed an issue with getting paid for a claim.

One Liberty Mutual customer discussed their experience with the company's customer service saying, “I've never dealt with a more relatable and laid back yet professional customer service. While I'm not covered by Liberty Mutual Group's service right now, I would rate their customer service the absolute best I've ever dealt with, with any company period. They understand the ins and outs of renting just like a landlord. They are with you on every decision you make, offering cheaper alternatives and better options. Shining star, the gold standard of customer service.”

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How can you save money on Liberty Mutual's renters insurance?

Clearsurance users are overall happy with the ways this company tries to save them money on their renters insurance policy. In a Liberty Mutual renters insurance review, one consumer said, “They are always willing to work with you on anything you need and the rates are super affordable. Wouldn’t go anywhere else.”

Liberty Mutual has a discount if you bundle policies, so if you have other insurance policies with Liberty Mutual, such as car coverage, you can combine them with renters and receive a discount. It also offers a “Claims-Free” discount if you go at least five years without a claim.

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Another happy Liberty Mutual customer discussed the bundling discount saying, “Competitive price, easy to navigate through their web-site, plenty of payment options. Overall it was a great experience, they even called me after and offer discount for my car insurance. Great experience so far!”

How can Liberty Mutual's renters insurance help you?

If you don't have the coverage you may be wondering: “Do I really need renters insurance?” This is something all renters should consider whether they live in an apartment, college dorm, condo, or rented house. This type of policy can give you peace of mind that you can get back on your feet if you suffer a disaster in your home, like a burglary or a fire.

Make sure your living space is protected as much as possible. The easiest way to do this is by holding a renters insurance policy. Not only does it protect you from incidents like fire or burglary, but renters insurance can protect against a multitude of incidents. These incidents include flood damage, severe storms, and smoke damage.

Customers are satisfied with the peace of mind that this renters insurance gives them. One Clearsurance user discussed this by saying, “Within the past six months alone, there have been two apartment fires (sprinklers discharged), and one significant pipe burst in three different sections of my apartment building. Fortunately my unit was not affected in these incidents, but it caused my concern for not having any renter's insurance. After recently switching over to Liberty Mutual for my auto coverage, I inquired into the possibility of adding renter's insurance to my policy. After retrieving a quote from their website, I received a follow-up phone call with one of their customer service representatives. Not only was the rep able to award me with an even lower rate than the one quoted online, but my car insurance premium actually decreased for bundling the services. I'm now only paying a few dollars more per month than I was before, and having the peace of mind I need for when I am both home and away. Chalk up another victory for the good guys!!!”

You can read other Liberty Mutual renters insurance reviews to see what other consumers like you have to say about their experience. If you've had an experience of your own to share, be sure to write a review to help other insurance shoppers like you. Also, be sure to check out Clearsurance's renters rankings page for the best coverage in your area.

It is important to know as much as you can about your coverage options and the companies that offer them before making your final coverage decisions. A call to your local insurance agent can help clear up any questions that you might have. You can also use our free tool to compare insurance quotes in your area to make sure that you are getting the cheapest rate. It's simple, just enter your zip code and we do the rest!

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