The Unique Insurance Group sells a variety of insurance policies in seven states. Unique insurance products include:
- personal car insurance
- commercial car insurance
- commercial trucking underwriting
- manufactured home insurance
Unique car insurance relies on personal agents and does not offer quotes, discounts, or much policy information online. Policyholders can manage payments and claims online, but new customers will have to speak to an agent to get a Unique Insurance quote and buy coverage.
Use the Unique car insurance reviews below to learn more about the company.
Unique Insurance Co. Reviews
Unique Insurance Company reviews are mostly negative when it comes to customer service and claims handling.
The National Association of Insurance Commissioners (NAIC) studies industry complaints and compares providers against each other. When it comes to regional insurers, Unique receives 12 times more complaints.
The company receives an A+ from the Better Business Bureau (BBB) for handling complaints quickly, but Unique Insurance customer service reviews from customers rate the provider 1/5.
If you need to reach an agent or register a complaint, the Unique Insurance customer service number is 773-299-7500.
Unique Insurance Claims Review
Since the Unique auto insurance company is so small, its claims service isn't rated by national associations like J.D. Power. Drivers have to rely on reviews from current or former customers.
Existing customers unanimously complain online about poor customer service during the claims process. Drivers have exceptionally long wait times over the phone and can never get a hold of their insurance adjuster.
Policyholders can file claims online, but it's faster to call the Unique auto insurance claims number and file with an agent directly.
The Unique Insurance Company claims phone number is 866-426-8842.
Once you file with an agent, you'll receive a Unique insurance claim number that you use to reference your claim online.
Unfortunately, Unique Insurance is not open on the weekends, slowing down the claims process even more.