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are likely to renew their policy
are likely to renew their policy
are likely to renew their policy

The Zebra Customer Ratings and Reviews in 2020

The Zebra is the nation's leading, independent insurance comparison site. With its dynamic, real-time quote comparison tool, consumers can identify insurance companies with the coverage, service level, and pricing to suit their unique needs.

The Zebra compares multiple insurance companies and provides agent support and educational resources to ensure consumers are equipped to make the most informed decisions about their home and auto insurance. Headquartered in Austin, Texas, The Zebra has sought to bring transparency and simplicity to insurance shopping since 2012 — it's "insurance in black and white."


What customers say about The Zebra

Some review sites such as Better Business Bureau (BBB) and Highya show a high percentage of negative reviews and complaints about The Zebra from users. These complaints allege that the site is a “scam” and users report that they have been unable to stop repeated calls from agents trying to sell them insurance after using The Zebra.

However, a recent Clearsurance survey of 69 users of The Zebra’s website and services, showed very different, and largely positive results. The Zebra had the highest overall percentage of positive feedback from respondents of the nine online marketplaces reviewed in our survey.

The Zebra received a positive rating from 87% of respondents, earning an overall rating of 4.14 out of 5. Also 87% of respondents saying they were completely comfortable with how their information was used by the company. Similarly, 88.4% percent of respondents said that using The Zebra made for a better experience than if they had chosen not to use the site and 62% were likely to recommend The Zebra to a friend.


What its employees say about The Zebra

The Zebra’s employees also appear to have a positive opinion of the company. On the the employee review and rating website Glassdoor.com, The Zebra has an overall rating of 4.1 out of 5, based on 18 employee reviews (as of May 16, 2018). Of the employees who responded, 82 percent said they would recommend The Zebra to a friend.



*Disclaimer
: This company's rating is based partially upon survey reviews which are not displayed on this website

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The Zebra offers insurance quotes in the following states:

Alabama

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Alaska

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Arizona

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Arkansas

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California

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Colorado

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Connecticut

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Delaware

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District Of Columbia

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Florida

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Georgia

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Hawaii

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Idaho

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Illinois

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Indiana

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Iowa

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Kansas

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Kentucky

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Louisiana

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Maine

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Maryland

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Massachusetts

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Michigan

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Minnesota

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Mississippi

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Missouri

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Montana

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Nebraska

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Nevada

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New Hampshire

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New Jersey

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New Mexico

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New York

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North Carolina

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North Dakota

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Ohio

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Oklahoma

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Oregon

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Pennsylvania

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