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are likely to renew their policy
are likely to renew their policy
are likely to renew their policy

The Zebra Customer Ratings and Reviews in 2022

The Zebra is the nation's leading independent insurance comparison site. With its dynamic, real-time quote comparison tool, consumers can identify insurance companies with the coverage, service level, and pricing to suit their unique needs.

The Zebra compares multiple companies in the insurance industry and provides agent support and educational resources to ensure consumers are equipped to make the most informed decisions about their home insurance policy and auto insurance policy. Headquartered in Austin, Texas, The Zebra has sought to bring transparency and simplicity to insurance shopping since 2012 it's "insurance in black and white."


What customers say about The Zebra

Some review sites such as Better Business Bureau (BBB) and Highya show a high percentage of negative reviews and complaints about The Zebra from users. These complaints allege that the site is a “scam” and users report that they have been unable to stop repeated calls from agents trying to sell them insurance after using The Zebra.

However, a recent Clearsurance survey of 69 users of The Zebra's website and services, showed very different, and largely positive results. The Zebra had the highest overall percentage of positive feedback from respondents of the nine online marketplaces reviewed in our survey.

The Zebra received a positive rating from 87% of respondents, earning an overall rating of 4.14 out of 5. Also 87% of respondents saying they were completely comfortable with how their information was used by the company. Similarly, 88.4% percent of respondents said that using The Zebra made for a better experience than if they had chosen not to use the site and 62% were likely to recommend The Zebra to a friend.


What its employees say about The Zebra

The Zebra’s employees also appear to have a positive opinion of the company. On the the employee review and rating website Glassdoor.com, The Zebra has an overall rating of 4.1 out of 5, based on 18 employee reviews (as of May 16, 2018). Of the employees who responded, 82 percent said they would recommend The Zebra to a friend.

Before making any final decisions on your insurance company, it is important to learn as much as you can about your local insurance providers, and the coverages they offer. Call your local insurance agent to clear up any questions that you might have. Questions to consider asking include, "What is the best coverage plan for me/my family/my situation?" "What are the minimum coverage requirements in my state and what form of coverage do you recommend?" "Do you guys offer any bundle discounts if I take out both my auto insurance and home insurance with you?" and "What is the average rate of insurance quotes you guys offer?"

Before making any big insurance decisions, use our free tool to compare insurance quotes near you. It's simple, just plug in your zip code and we'll do the rest!



*Disclaimer
: This company's rating is based partially upon survey reviews which are not displayed on this website

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The Zebra offers insurance quotes in the following states:

Alabama

Alaska

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District Of Columbia

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The Zebra mission

Born in 2012, we started The Zebra with a single goal: to simplify insurance. And in doing so, we’ve become the nation’s leading insurance comparison site.

The Zebra Awards & Accolades

  • 2021 Inc Magazine "Best Workplace" (Also: 2020, 2019, 2018)
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