Teachers Insurance and Annuity Association of America (TIAA)’s rating is based entirely on customer reviews written on Clearsurance. The rating is determined using an algorithm that analyzes a range of inputs from our independent community of insurance customers, including:

• Price
• Customer Service
• Claim service
• Likelihood to renew

The algorithm also takes into account the percentage of what customers say Teachers Insurance and Annuity Association of America (TIAA) does well vs. the percentage of what customers say the company could do better.