Is State Farm Insurance good? As one of the most popular providers in the country, State Farm boasts strong financial ratings and positive customer reviews.
State Farm homeowners insurance reviews rank it in the top ten for claims satisfaction. Coverage is also available in all 50 states, which is important to Florida and California homeowners.
State Farm auto insurance reviews praise it's low rates and long list of discounts. For instance, State Farm discount insurance with the Drive Safe & Save program saves drivers up to 30%.
However, the State Farm insurance customer rating index tier will impact how much you pay — the lower your rating, the higher your rates.
Scroll down to explore the State Farm customer rating index meaning and compare rates for different driver and homeowner profiles.
State Farm Credit Ratings
Is State Farm Insurance a good company? State Farm Insurance boasts robust financial strength, consistently reflected in its high A.M. Best ratings. As of the latest evaluations, the State Farm A.M. Best rating is A++ (Superior), signifying its exceptional ability to meet ongoing insurance obligations.
State Farm is the largest insurance provider in the country, reporting a net worth of over $150 billion and net income exceeding $1 billion. This financial prowess ensures policyholders can rely on State Farm for long-term security and dependable coverage.
State Farm Customer Reviews
How is State Farm auto insurance with its policyholders? According to the latest J.D. Power survey, State Farm ranks above average in customer satisfaction.
Online reviews for State Farm Insurance, however, are varied. Some praise the company for its responsive and helpful agents, while others criticize delays in claims processing and communication issues.
Despite these mixed reviews, State Farm auto insurance ratings maintain a strong reputation overall. Customers appreciate personalized service and the extensive network of local agents.
Call the State Farm 1-800 number to reach customer service at 1-800-782-8332.
State Farm Claims Reviews
Reviews on State Farm insurance claims are mostly positive. It ranks with the top ten companies for home and auto claims satisfaction.
However, customers report increasing repair costs and longer wait times as the biggest complaints. According to State Farm car insurance reviews, repairs are taking up to a month or more, and State Farm home insurance reviews report these long repair times are costing owners with higher deductibles.
State Farm Mobile Reviews
State Farm's website is a great place to learn more about their offerings, make a payment, submit a claim, receive roadside assistance, or request support.
State Farm has created four mobile apps to make insurance easier.
- State Farm Mobile allows you to have direct access to everything State Farm has to offer. You can register your account, view your insurance card, submit a claim, access your State Farm Bank account, locate an agent and more straight through your phone.
- State Farm's Car Capture app allows users to take a photo of a car they are interested in buying and then they are provided with information such as where to buy, features available, insurance quotes, and more.
- Steer Clear mobile app allows for drivers under the age of 25 to reinforce safe driving habits. Through this app, State Farm users are able to receive safe driver discounts, learn safe driving behaviors, and find insurance agents.
- Drive Safe & Save mobile app allows State Farm users in certain states to sync their Bluetooth eligible device to collect information in regards to driving patterns. This information is then used to calculate discounts on your State Farm insurance rates.
In addition to their wide variety of insurance services, State Farm also provides banking and financial services.
State Farm Drive Safe and Save Reviews
State Farm Drive Safe and Save is a driver tracking program that monitors your driving habits to potentially offer you a discount for being a safe driver. It tracks accelerating and braking, your mileage, your speed, and what time of day you drive. State Farm auto reviews state you can save up to 30% on your car insurance with State Farm.
If you're a safe driver, Drive Safe and Save may be worth it to save you money on car insurance. The app puts you in control of your discount and saves you money just for signing up. It connects with the Bluetooth beacon and automatically records trips. It helps you drive better, and smarter because it limits things like excessive speed, hard stops, driving at night, or driving while fatigued and impaired.
Drive Safe and Save won't directly raise your rates based on our driving habits, but since one of the things the program monitors is the number of miles you drive, your rates could increase if you had the low mileage discount on your policy and the program tracks that you've driven more miles than estimated. In this case, you wouldn't be eligible for the low-mileage discount any longer and your rates could go up because of that.
Learn more about the program in the Clearsurance State Farm Drive Safe and Save review.