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How do customers rate Metromile?

are likely to renew their policy
are likely to renew their policy
are likely to renew their policy

Metromile Car Insurance: Customer Ratings and Coverage

Metromile stands out from other auto insurance companies by offering pay-per-mile insurance. They can save you money on car insurance by only charging you for what you use. Your base car insurance quote will be a rate that you pay based on your driving history and vehicle. You will be charged an additional monthly mileage fee as they track the miles you drive every month. You don't have to sacrifice great coverage and customer service for a cheaper insurance rate, either. The company has a claims team that is available 24/7 and a mobile app that allows you to track your miles, bill at all times, and file insurance claims. If you live in an urban area and don't drive your car much, Metromile may be a good fit for you..

Coverage from Metromile

Metromile Insurance is a pay-per-mile auto insurance company in which you pay monthly based on how much you drive. They currently only offer insurance for personal automobiles. They offer coverage for bodily injury, property damage, uninsured and underinsured motorist, collision, comprehensive, personal injury protection/medical payments coverage, rental reimbursement, and emergency roadside assistance.

More about Metromile

Metromile allows you to start the claims process online and you can file a claim right from your mobile device. The Metromile Pulse device that measures your miles can also provide data to help speed up the claims process and you can choose to use that data. Certain claims can be resolved in the same day in as little as hours.

Metromile only tracks and charges you based on the miles that you drive. The Metromile Pulse device is installed on your car's OBD-II port to securely measure your miles. It does not track how you drive and you will not be charged based on your driving habits.

They have a modern and convenient app for policyholders. Users are able to keep track of how many miles they have driven, view their bill, and even keep track of the health of their vehicle and never lose where you park it by using the GPS portion of the Metromile Pulse device.

The base rate you pay is determined by your driving history and the characteristics of the vehicle that you drive, among other factors. Additionally, you will not be penalized beyond a certain amount of miles if you go on a road trip. Every mile that you drive over 250 miles per day is free (150 miles in New Jersey).

You can save an average of $500 on your car insurance per year, according to the company's website. If you drive 2,500 miles or less in one year, you could see savings up to $650. Even if you drive 10,000 miles in a year, you could see savings of up to $300.

Discounts from Metromile

Metromile's mission is to help low-mileage drivers save money. In addition to their policies naturally saving drivers money by being pay-per-mile, they also offer a multi-car discount and a discount if your vehicle has anti-theft devices.

Metromile FAQs

How much does Metromile charge per mile?

Metromile is pay-per-mile car insurance that charges a flat monthly fee and a few cents per mile you drive. Monthly Metromile car insurance rates start at $29. Your flat monthly fee varies based on several factors including your age, driving history, type of car you drive and so on. Metromile is designed for low-mileage drivers. For example, if your monthly rate is $29 and Metromile charges 6 cents per mile and you drove 450 miles in that month, your cost for the month would be just $56.

Does Metromile track speed?

The Metromile Pulse device plugs into your car's diagnostics port and tracks the number of miles you drive. Metromile only charges you based on the number of miles you drive, not on your driving behavior including your speed.

When was Metromile founded?

The company was founded in 2011 in Redwood City, California, by David Friedberg and Steve Pretre.

Does Metromile cover rental cars?

Most Metromile policy coverages do cover rental cars, though you should check your policy or contact them to be sure you know what is and isn't covered. Metromile uses the Pulse device to measure the number of miles you drive and offers you pay-per-mile car insurance. However, if you will be driving a rental car, you won't need to plug the device into the rental car and you won't be charged for the miles you drive in the rental car.

How does Metromile track your mileage?

Metromile tracks your mileage using the wireless Pulse telematics device. The device plugs into your car's diagnostics port to collect data on the number of miles you drive. The Pulse connects to a cellular network to transfer the data collected from your car to the Metromile app.

Metromile Pulse can also provide drivers with insight on the health of their car, GPS location and their driving data. It can even tell read engine error codes and alert drivers of what is wrong. It's mandatory for Metromile policyholders to install The Pulse because it's how Metromile measures the miles you drive to offer you a car insurance rate. Metromile provides the Pulse device to all policyholders and sends it by mail once you sign up for a policy.

Before making any final decisions on your insurance company, it is important to learn as much as you can about your local insurance providers, and the coverages they offer. Call your local insurance agent to clear up any questions that you might have. Questions to consider asking include, "What is the best coverage plan for me/my family/my situation?" "What are the minimum coverage requirements in my state and what form of coverage do you recommend?" "Do you guys offer any bundle discounts if I take out both my auto insurance and home insurance with you?" and "What is the average rate of insurance quotes you guys offer?"

Before making any big insurance decisions, use our free tool to compare insurance quotes near you. It's simple, just plug in your zip code and we'll do the rest!

What states does Metromile do business in?

Metromile sells car insurance in 8 states. See the state Metromile sells in below and click the link to see how Metromile compares to the other top companies in that state.

house and car sketch, Metromile banner - pay per mile insurance




New Jersey





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