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How do customers rate Liberty Mutual Insurance?

are likely to renew their policy
are likely to renew their policy
are likely to renew their policy

Liberty Mutual Insurance ratings and coverages

What discounts does Liberty Mutual offer?

Of course, everybody likes to save money, and Liberty Mutual knows that. In order to make insurance coverage more affordable and stay competitive in the insurance industry, Liberty Mutual offers a variety of discounts for customers. In the below sections you can check out a wide variety of the popular discounts offered for car insurance as well as homeowners insurance.

What are car insurance discounts offered by Liberty Mutual?

  • Multi-Policy Discount: Customers may be eligible for a discount if they bundle auto and home insurance policies with Liberty Mutual.
  • Preferred Payment Methods Discount: Liberty Mutual offers savings to customers who pay their bills in full and those who choose an automatic payment method.
  • New to Liberty Mutual Vehicle Discount: Customers can save money on their Liberty Mutual policy by adding or changing a vehicle.
  • Vehicle Safety Features Discount: Liberty Mutual offers savings on auto insurance for owning a vehicle with safety features such as standard anti-theft and anti-lock brakes, or the innovative adaptive cruise control, lane departure warning and collision preparation systems.
  • Hybrid Vehicle Discount: If you insure a hybrid car with Liberty Mutual, you could save money on your policy.
  • Multi-Car Discount: You also can earn a discount by having multiple cars listed on the same Liberty Mutual policy. Liberty Mutual also says that this is a great way to minimize the hassle of managing auto insurance.
  • Teen Driver Discount: Teens insured by Liberty Mutual may be rewarded with discounts for safe driving.
  • Good Student Discount: Students who are under the age of 25 and have a B average or better are eligible for special savings from Liberty Mutual.
  • New Graduate Discount: Liberty Mutual offers a discount on auto insurance for recent graduates.
  • Newly Married Discount: Newlyweds also are able to receive a discount on Liberty Mutual auto insurance.
  • Newly Retired Discount: New retirees can receive a discount on their auto insurance with Liberty Mutual.

What are the home insurance discounts offered by Liberty Mutual?

  • Multi-Policy Discount: Having more than one policy with Liberty Mutual could qualify you for additional savings.
  • Claims-Free Discount: Liberty Mutual offers savings on a new home policy if customers have not filed a claim with their previous insurance company for at least five years.
  • Protective Devices Discount: Homes with protective devices such as smoke alarms, deadbolts, fire extinguishers, fire alarms, burglar alarms or sprinklers are eligible for a discount from Liberty Mutual.
  • Newly Purchased Home Discount: Liberty Mutual offers savings to anyone who has recently purchased a home.
  • Safe Homeowner Program: Liberty Mutual customers who remain claims-free for three years are eligible for a discount on their home insurance premium.
  • Early Shopper Discount: If you request a quote from Liberty Mutual before your policy with another carrier expires, you could be eligible for savings.
  • Insured to Value Discount: If you insure 100 percent of the costs to replace your home, Liberty Mutual may offer you a discount.
  • New/Renovated Home Discount: Liberty Mutual offers customers special savings for homes recently built or those that recently have undergone a substantial renovation.

What coverages does Liberty Mutual Insurance offer?

Liberty Mutual offers a variety of coverage options and add-on car insurance coverage and protection. You can see Liberty Mutual's optional add-on coverages below. As always, you can contact an insurance agent for more information on coverages you may be interested in.

Towing & Labor: Liberty Mutual’s optional add-on towing and labor coverage that gives you access to roadside assistance.

Mexico Car Insurance: You can extend your Liberty Mutual car insurance coverage to cover you while in Mexico with this optional add-on.

Rental Car Reimbursement: If you need a rental car while yours is being fixed after a covered loss, Liberty Mutual’s rental car reimbursement helps you pay for the cost of a rental car.

Gap Insurance: Liberty Mutual offers auto loan/lease gap insurance coverage you can add to your Liberty Mutual car insurance policy. If your car is totaled, gap insurance covers the difference in the value of your car and what you owe on your car.

Original Parts Replacement: Liberty Mutual offers original parts replacement coverage so that if your car needs repairs from a covered loss, you can ensure your car will receive original manufacturer parts when it’s repaired.

Teachers Car Insurance: This car insurance coverage is an add-on coverage for teachers that offers protection for your car while on school grounds.

Additionally, Liberty Mutual has benefits that drivers can earn over time including accident forgiveness and new car replacement.

What are Liberty Mutual homeowners insurance coverage options?

Liberty Mutual offers many add-on coverages to extend protection on your home and personal property on your Liberty Mutual homeowners insurance policy. Optional add-on coverages offered by the company include:

Personal Property Coverage: You can insure your valuable items with Liberty Mutual's personal property homeowners insurance coverage. Valuable items you can insure with this coverage include engagement rings and jewelry, antiques, artwork, collectibles, silverware and more.

Inflation Protection: Liberty Mutual offers inflation protection, which automatically adjusts your homeowners insurance coverage limits when you renew your policy to match inflation.

Water Backup and Sump Pump Overflow: Liberty Mutual offers this coverage option to protect your home if it experiences water damage that’s a result of drain or sump pump overflowing.

Below is a list of the many other insurance products that Liberty Mutual offers.

Is Liberty Mutual an A-rated company?

Liberty Mutual earned an A.M. Best rating of A.

What is Liberty Mutual better car replacement?

Liberty Mutual offers Better Car Replacement coverage that you can add to your Liberty Mutual car insurance policy for an additional cost. In the event that your car is totaled, Better Car Replacement gives you adequate coverage to replace your car with one that is one model year newer than yours with 15,000 miles less than the one you have. This can provide a huge peace of mind, especially for customers who drive in heavy traffic on daily commutes where accidents are more likely to happen.

Does Liberty Mutual have accident forgiveness?

Liberty Mutual offers Accident Forgiveness as an optional coverage you can add to your car insurance policy if you qualify. With Accident Forgiveness, your car insurance rates won't go up after your first accident. In order to qualify for the program, you must be accident and violation free for five years, regardless of if you've been with Liberty Mutual for the full five years or with a previous insurer.

Does Liberty Mutual have a cancellation fee?

If you want to cancel your Liberty Mutual insurance policy, the process is different in every state and there could be fees depending on your state’s insurance regulations.

Can I learn more about Liberty Mutual?

Liberty Mutual's website is a great place to learn more about Liberty Mutual's insurance offerings, make a payment, submit a claim, access 24/7 support and more.

Liberty Mutual's mobile app allows customers direct access to everything the insurance carrier has to offer. With the Liberty Mutual Mobile App, users can view their policy documents and auto insurance ID cards, pay bills, update auto or home coverages and go paperless.

Coverage Compass by Liberty Mutual helps their customers to understand the details of their insurance coverage. Coverage Compass can explore customer policies to identify potential gaps. It also can suggest additional coverage options so customers can rest easy knowing exactly where their coverage with Liberty Mutual stands and that they have everything they desire in their policy.

What states does Liberty Mutual Insurance do business in?

Liberty Mutual Insurance sells car insurance in 45 states and Washington, D.C., homeowners and renters insurance in 40 states and Washington, D.C. and motorcycle insurance in 50 states and Washington, D.C.. See the state Liberty Mutual Insurance sells in below and click the link to see how Liberty Mutual Insurance compares to the other top companies in that state.

statue of liberty against a blue sky - liberty mutual insurance banner

States Liberty Mutual Insurance ranks in top 10 for renters insurance

Liberty Mutual Insurance mission

"Helping people live safer, more secure lives."

Liberty Mutual Insurance reviews

Pros and Cons - Sourced from customer reviews

  • Easy-to-use website
  • Explains coverage well
  • Transparent pricing
  • Flexible billing options
  • Variety of coverage options
  • Doesn’t reward loyal customers

Clearsurance featured review


A survey is a review that has been captured via Clearsurance campaigns including paid and non-paid activities.
A survey is a review that has been captured via Clearsurance campaigns including paid and non-paid activities.


Car insurance review

I was in an accident a few years ago and I thought my insurance was going to spike after it but my insurance did not change! It was amazing. Because of my good driving record, nothing changed! Also, after the accident, the people that I spoke too ( Liberty Mutual employees) were super nice and walked me through what to do!

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