What customers say about Goji
Goji.com has been accredited with the non-profit Better Business Bureau (BBB) since April 10, 2008 and has an A+ rating.
As of May 21, 2018, BBB had received only twelve customer reviews, four positive and eight negative. Some Goji customers complain of insurance prices that were higher than they were quoted via the site, and others experienced difficulty cancelling policies. A Goji representative did respond to all of the customer complaints on BBB, so the company appears to be actively engaged with its customers.
To get a more detailed idea of how Goji and its competitors perform, Clearsurance conducted a survey of 789 customers who used nine of the most visible online marketplaces to obtain online car insurance quotes.
Ten Goji customers provided feedback, with 70 percent of those giving the company a positive rating. Overall, Goji earned 4 out of 5 stars. Eighty percent of Goji’s customers said they were comfortable with how their personal information was being used by the company. And, of the survey respondents, an impressive 90 percent said that using Goji’s website made for a better experience than if they had chosen not to use the site.
Additionally, 80 percent of respondents said they would recommend Goji to a friend.
