The Commerce Insurance Company, also known as the American Commerce Insurance Company, sells personal and commercial property insurance. It was acquired by MAPFRE S.A. in 2008 but still sells policies as Commerce Insurance (MAPFRE).
Unfortunately, coverage is only available in 24 states. Policies vary widely by region, and premiums are expensive.
Commerce auto insurance rates are higher than average at $190/month, and policyholders in some states complain of Commerce Insurance surcharge rates.
MAPFRE insurance reviews also have less-than-satisfied customers who rank it below average for claims processing in annual J.D. Power Surveys.
Keep reading to get the full review and compare Commerce and MAPFRE insurance rates. You can use our comparison tool to get free insurance quotes from local companies.
What You Should Know
- MAPFRE acquired Commerce Insurance Group in 2008
- Commerce car insurance is more expensive at $190/month
- Commerce home insurance is cheaper than average at $110/month
Commerce Insurance Reviews
Any Commerce or MAPFRE insurance review is about one company, although it operates under different names in different states:
- American Commerce Insurance Company
- Citation Insurance Company
- The Commerce Insurance Company/Commerce West Insurance Company
- MAPFRE Insurance Company/MAPFRE Insurance Company of Florida
Commerce Insurance (MAPFRE) has an "A+" superior financial rating from A.M. Best and is one of the largest insurance providers in the country. However, customer reviews are mixed, and many policyholders report poor claims handling, especially for car insurance.
Scroll through the following sections for full Commerce Insurance (MAPFRE) reviews,
If you're looking for car insurance quotes in Commerce, GA — this is a company review of MAPFRE and Commerce Insurance. But you can enter your ZIP code to get quotes from local car insurance companies in Commerce, GA and other cities.
Commerce Insurance Customer Service
Even if you have a Commerce policy, you will work with MAPFRE agents when filing claims. So look for a MAPFRE review to get customer service ratings on Commerce Insurance.
You can also call the Commerce Insurance customer service number at 1-800-221-1605 to reach a MAPFRE agent.
In general, MAPFRE homeowners insurance fares better than its auto insurance. It has fewer complaints on average, and the MAPFRE Home Restoration Program helps expedite homeowner claims.
Customers also rate MAPFRE renters insurance very highly for its competitive quotes and bundle discounts.
However, MAPFRE auto insurance ranks below average for customer and claims satisfaction. It's in the bottom five for claims in New England, which is where it writes a majority of its policies.
Commerce Insurance Online and Mobile Review
By visiting the company website, you can learn more about MAPFRE. Policyholders can review their policy, make payments, file a claim, check on an existing claim, and connect with their local agent.
You can also look at the different types of insurance to find out what fits your needs and connect with an agent to ask any questions you may have.
For instance, you can get quotes for MAPFRE home insurance, renters, condo, umbrella, and travel policies. MAPFRE business insurance is also available in some states.
You can't, however, get a Commerce Insurance quote online. You must speak with an agent at MAPFRE or Commerce Insurance for insurance quotes.
