American Heartland Insurance Company has been serving the Illinois specialty market since 1995.
Specializing in the non-standard car insurance market they provide mandatory insurance coverages for customers who are less able to afford auto insurance. They focus on helping customers overcome the difficulties of acquiring and maintaining continuous auto insurance coverage.
What Do Other Drivers Say about American Heartland Insurance?
In this case, we also look at reviews from other drivers who did not necessarily sign up for American Heartland Insurance themselves. As this coverage is mostly focused on liability, claim payouts generally go to other drivers. While there are a couple of BBB complaints regarding a difficult claims process or non-responsive agents, these seem to be one-off situations. Complaints with the BBB or other regulatory organizations are rare.
Auto insurance services typically sell a range of products at higher prices. American Heartland Insurance Agency cuts it down to the bare minimum as an auto insurance company. Like other companies, they do require their member's cooperation in any insurance claims. It's hard to tell in any complaints if the issue was an uncooperative insurance holder or an unresponsive independent insurance agent.
On the company's website you can make a payment, access a copy of your Policy and other important policy documents, and view and print various documents, forms, and applications. You can also file a claim online or by calling 1-800-831-8330 between 8:00am-4:45pm (Monday-Friday).